• Website : johnit.co.nz
  • Phone : +64 21 380 607
  • Address : 24 Pinewood St, Avondale Auckland 0600
  • Degree : Master (Hons)
  • Mail : john.bui@johnit.co.nz


An accomplished and result-driven ICT Business Analyst possessing over 10 years of experience in project management with an honour Master’s Degree in IT Project Management from Auckland University of Technology (AUT). A notable capacity for building dynamic teams that support the attainment of overarching organizational goals is underpinned by an aptitude for identifying and evaluating inefficiencies and recommending optimal business practices, system functionality, and behaviour. Keen communication, presentation and interpersonal skills frequently maintain strong working relationships at all levels and engender a leadership environment conducive to motivation, target-attainment and professional excellence.


  • Process Implementation & Improvement
  • Research, reasoning and analytical skills
  • Risk analysis and management
  • Requirements gathering & analysis
  • Organisational and time-management skills
  • Proficiency using iOS and MacOS devices
  • Graphic User Interface (GUI) design
  • Project planning and management
  • Change management
  • Customer relationship management Interpersonal skills
  • Advanced communication skills
  • Meticulous attention to detail
  • Software Development


Craigs Investment Partners (New Zealand)
Business Systems Analyst

May 2021 – Present

The Business Systems Analyst role is located within the Craigs Investment Partners Information Technology Solutions team. The role’s primary focus are the validation, prioritisation, specification, process change and management of the release cycle for key business systems, some of which are provided by external software vendors.

  • Track and manage system issues.
  • Actively work with the software vendor regarding the scope, timeline and process for each release.
Belmont Linen Hire (New Zealand)
ICT Business Analyst

Aug 2020 – Apr 2021

This is a new role and also a one-man-band role in Belmont Linen Hire. We expect you as an ICT Business Analyst would be responsible for the development and delivery of the new ERP system. There are three critical goals that we aim to achieve by implementing the new system:

  • Improve our daily operations of managing linen.
  • Provide a web-based portal for our clients to create and manage orders.
  • Hook up the new ordering system to Xero for the invoicing and accounting.
Solta Labs (New Zealand)
ICT Business Analyst

Jan 2020 – Jul 2020

  • Work with clients and partners in understanding their business requirements and convert these into a scope or Statement of Work (SOW).
  • Develop wireframes to support the SOW as and when required, and work alongside the UX/UI designers.
  • Manage project timelines within the team to with quality and timely delivery to agreed plans
  • Development of a high-quality product and development requirements.
  • Supporting the company and helping to ensure the business is represented in a manner that delivers on-going commercial success.
Fortune Manning Lawyers (New Zealand)
ICT Consultant

Sep 2019 – Dec 2019

  • Improve the structure and efficiency of systems resulting in increased productivity and reduced costs through the optimized use of technology.
  • Spearhead the development of a new website from conceptualization to the final product delivery.
  • Ensured the effective and seamless transition of all company’s database and operations to the new website.
  • Providing strategic guidance on enhancing security and performance.
  • Consulting the SEO Service.
Smart IT & Business Solutions (Australia)
ICT Business Analyst & Business Development Manager

Apr 2016 – Jan 2019

Smart IT is a consulting company that uses innovative technology to empower businesses and their people. A passion to help small business operate with technology typically synonymous with big business inspired us to start Smart IT. In a world where technology is less personal, Smart IT differentiates itself by making sure we are intimately familiar with every client and their business.

  • Be in charge of visiting regular and prospective client businesses to establish and act on selling opportunities.
  • Successfully developed and deployed the new helpdesk system to replace the legacy system that used to manage Technician Team at SmartIT.
  • Be in charge of working with the system development team from software vendors to deploy their system to clients.
  • Be in charge of organising and training numbers of employees regarding the new deployed systems.
  • Achieved a high level of customer satisfaction based on customer feedback surveys.
MB360 e-Commerce JSC. (Vietnam)
Business Analyst (Co-Founder)

Jul 2013 – Jan 2017

At the beginning, MB360.vn aimed to create an online trading environment, where people could easily sell and purchase products, goods and any kind of services for Vietnamese market.

After being acquired by Thien Phong Group, MB360.vn now is offering the POS systems as well as Mobile payment solution; which is about to create a great eco-system for connecting the business owners with their customers completely.

  • Build up the business models and functions for the Web App and Mobile apps.
  • Develop and design Graphic User Interface (GUI) for the Web App and Mobile apps.
  • Test functions and make report to fix bugs.
  • Develop and execute marketing strategies to encourage people to take participate in the website.
TruongKhoiGroup Computer. (Vietnam)
Sales Consultant

Jul 2009 – Feb 2010

TruongKhoiGroup Computer is an electronics distributor which is also a direct importer of laptops for wholesalers, dealers and retail customers.

  • Initiate, maintain and strengthen client relationships.
  • Develop and execute sales and marketing strategies.
Chan Tin Computer (Vietnam)
Sales Consultant

Mar 2008 – Apr 2009

Chan Tin Computer (Vietnam)
IT Technician

Jun 2006 – Mar 2008

Chan Tin Computer is a specialist provider of IT services which includes retailing hardware and accessories; provision of services including: recharging of printer cartridges, resolution of hardware and software problems, setup and maintenance of network systems.

  • Assemble computers (desktops) from separate parts.
  • Install computer software.
  • Detect hardware issues and install replacement parts for computer hardware.
  • Setup networks for family and small office users.
  • Consult and guide customers regarding product choices and computer uses.
Master of IT Project Management
Auckland University of Technology (AUT), New Zealand


Major Subjects Covered:

  • Advanced Information Technology Project Management
  • Formal Specification and Design
  • Team Facilitation for Information Technology Projects
  • Digital Transformation and Change Management
  • Software Development Methods
  • Research Project
Master of Commerce - Information Technology
Charles Sturt University, Australia

2014 – 2015

Major Subjects Covered:

  • Business Accounting and Finance
  • Management in Theory and Practice
  • Marketing Management
  • IT Infrastructure Management
  • IT Risk Management
  • IT Management Issues
  • ICT Project Management
  • Cloud Computing.
Bachelor of Business – Marketing
Charles Sturt University, Australia

2010 – 2013

Advanced Diploma – Business Administration
Martin College, Vietnam

2009 – 2010

Advanced Diploma – Software Engineering
FPT Aptech Worldwide, Vietnam

2006 – 2008

My Services

Services I Offer To My Clients
Business Systems Analysis

Track and manage system issues. Actively work with the software vendor regarding the scope, timeline and process for each release.

Business Development Management

Improve daily operations. Provide portal for the clients to create and manage orders. Develop and integrate the ERP system that best fits your business model so that achieving the best outcomes.

App Development

We make successful products that turn great ideas into user-friendly solutions for consumers and businesses.

Support Pi Network

We support Pi Network. Payment for our services can be made fully in Pi.

Creative Works

Meet My Awesome Works and Enjoy
Fortune Manning Lawers
Chatters Laundry

My Achivements

A good reputation is more valuable than money

Get In Touch

Feel Free To Contact Me Any Time
Visit office
24 Pinewood St, Avondale Auckland 0600.